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Purpose – The purpose of this paper is to propose a method to support business process architecture and business process design, and present an application to the domain of public hospitals in Chile. Design/methodology/approach – This method is based on the formalization of generic...
Purpose – The purpose of the paper is to examine and analyze the alignment between (information technology) IT, strategic orientation (SO) and organizational structure (OS) and their impact on firm performance (FP). Design/methodology/approach – A theoretical framework is proposed regarding...
Purpose – Service‐oriented architecture is becoming increasingly important for healthcare delivery as it assures seamless integration internally between various teams and departments, and externally between healthcare organizations and their partners. In order to make healthcare more...
Purpose – The purpose of this paper is to address a theoretical gap in the business process management (BPM) literature on factors that influence the acceptance and use of business process modelling (PM) in organisations. The paper seeks to contribute to theory building and practice in BPM...
Purpose – Supply chain management is one of the most important areas for competitiveness and growth of industries. Small and medium enterprises (SMEs) in India and other developing countries face problems in coordinating their supply chain due to lack of resources and improper directions. The...
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