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This paper summarises the findings of the qualitative part of a large study aimed at exploring the extent of involvement of organisational stakeholders (employees and suppliers) during the environmental management system (EMS) adoption process. Interviews with nine senior/middle managers from...
The initial objective of the research presented in this paper was to investigate human resource management (HRM) practices from a business process perspective. The paper first demonstrates the level of inconsistency in the field with respect to HRM models. The paper then develops the need for a...
In the current competitive environment, each company faces a number of challenges: quick response to customers' demands, high quality of products or services, customers' satisfaction, reliable delivery dates, high efficiency, and others. As a result, during the last five years many firms have...
Workflow management includes concepts of special interest to the business organization field and for the automation of processes within a company. However, process modeling via workflow specifications and workflow management systems can be applied in any field where a workflow exists. The use of...
The attention focused on the complex set of human activities through which a company attempts to create value for its stakeholders is one of the most characteristic features of the total quality management (TQM) concept. This focalisation on the concept of process in the field of competitive...
This paper provides an exploration of the concept and content of agile manufacturing (AM). It describes the nature of the content of AM and synthesises the literature to propose a comprehensive definition of purpose and process. Real agile manufacturing (RAM) is viewed as a strategic process; it...
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