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When I first became interested in the way social workers use information in the early 1970s, first as an information service provider and then as a researcher
I approached the writing of this paper by trying to reach some tentative conclusions about some of the differences between administrative records and other forms of information. It seems to me that published sources, information digests and management information have as their aim the...
The current pattern of reporting in social services represents an attempt at rationalisation, a move away from multiple agencies handling different functional areas the elderly, children, the chronic disabled which resulted, in some cases in five or six agencies handling the problems of one...
A current advertisement on the radio says that in the last recession some companies decided they couldn't afford to advertise. They went bankrupt. The ones who are around today decided they couldn't afford not to advertise. There is a parallel in the use of information in Social Services. In the...
Dear Editor, Although about nine months have elapsed since Peter Brophy's 1990 article about workstations was published, rereading it has prompted this comment.
I think it would be true to say that it can be difficult to see how the traditional library techniques of information gathering and retrieval fit into the high tech and frenetic world that is Social Services today.
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