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As all the other managerial activities, total quality management (TQM) has also inputs into and outputs from the process. Therefore, the principal managerial efficiency criteria of maximum outputs with minimum inputs should be applied to TQM. In this paper, the methodology for the performance...
Six Sigma was introduced into Korea in 1997, and it is regarded as a fascinating management strategy in many Korean companies. First of all, the reasons why Six Sigma is fascinating are given and a smart way to introduce Six Sigma is illustrated. Seven step procedures to introduce Six Sigma are...
The purpose of business strategy is to achieve competitive advantages which includes higher efficiency, better quality, more innovation and faster customer response. In other words, the business strategy is to build unique capability of lower cost and/or differentiation. In production aspect,...
The economic design of specification limits must be determined on an economic basis where we minimize total loss to society, which consists of both the producer and the consumer. Economic specification limits have been developed based on the assumption that the quality characteristic is normally...
The Markov Chain approach is used to develop an economic adjustment model of a process whose quality can be affected by a single special cause, resulting in changes of the process mean by incorrect adjustment of the process when it is operating according to its capability. The X control chart is...
This paper considers a recent environment in the manufacturing process in which data in large amounts can be obtained on‐line in real‐time. Under this environment an on‐line real‐time Statistical Process Control (SPC) scheme equipped with detection of a process change, change‐point...
In this paper, the same distribution principle is developed based on the studies with many years for short run processes. The quality control philosophy and background of the principle are introduced. Some implementing techniques for the principle are presented, and application cases both in...
More than a decade after their development and first wave of deployment, Six Sigma and Lean Manufacturing have recently returned on the corporate agendas of a larger number of corporations across industries and supply chains. In the wake of their re‐surge, this commentary addresses the...
The economic design of control charts has been researched for over four decades since Duncan proposed the concept in 1956. Few studies, however, have focused attention on the economic design of a moving average (MA) control chart. An MA control chart is more effective than the Shewhart chart in...
Following the trend of global telecommunication liberalization, the telecommunication industry in Taiwan will be a star industry and grow up quickly in the future. This study uses questionnaires to survey the implementation issues of total quality management in Taiwan’s telecommunication...
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