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Process capability is the ability of a process to consistently meet specified customer‐driven requirements, and is often reported in terms of capability indices and ratios. In this paper we briefly discuss these indices and ratios, as well as their managerial implications. We then introduce a...
Finding the optimum way to leverage the resources of a firm remains a prominent issue for organizational management.Increasingly, firms are realizing that the ultimate organizational resource is the knowledge that resides in the minds of employees and is embedded in the processes, products, and...
The Year 2000 represents a significant challenge for many organizations. Financial report users, which include investors,creditors, suppliers, customers, employees, as well as others,have an interest in knowing how organizations are dealing with the Year 2000 issue. There could be significant...
This article examines some of the problems with documentation in accounting information systems (AIS). At present, there is nostandard for documentation and there is a wide variety of techniques and documentation items found in such systems today. The “constituents” of the AIS who are users,...
This paper studies current trends in the teaching of operations management. Research questions focus on how well operations management curriculum in American business schools match employers’ perceptions of required skills. Through surveys of both universities and business firms, we assess the...
Faculty internships in family business offer potential benefits to faculty, students, and the community by blending academics with real world business. The purpose of the paper is to report how faculty internship experiences in family businesses enhance the goals of continuous improvement of...
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