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This research addresses two issues in the domain of computer training (1) whether learners are able to use exploration-based practice methods effectively to learn to use software and (2) whether some minimal computing background is necessary to be successful with minimalist training and...
Communication theories and technology have tended to focus on extended, formal meetings and have neglected a prevalent and vital form of workplace communication—namely, lightweight communication. Unlike formal, extended meetings, lightweight interaction is brief, informal, unplanned, and...
This article investigates working-memory (WM) failure in phone-based interaction (PBI). We used a computational model of phone-based interaction (PBI USER) to generate predictions about the impact of three factors on WM failure:PBI features (i.e. menu structure), individual differences (i.e., WM...
The focal point of many interactive systems is an information artifact being created and manipulated by one or more users through a user interface. The software components of such an interactive system perform their tasks relative to the data structures that represent the information artifact....
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