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The previous "Practical Management" article (Volume 29, No. 1--3, September 1998, pgs. 12--14) explored ethical questions that come from the distributed computing environment. It used four examples to explore issues associated with the physical domain - ownership, support, supplies, etc. This...
In the last few years, there has been a transformation from publishing documentation on paper to publishing online on the Web. Unlike publishing on paper, we do not have a wealth of experience in publishing via the Web. This paper discusses some guidelines for making Web publishing more valuable.
I am sure that at one time or another you have heard some version of this statement: "Be careful what you ask for, you just might get it!" It's a warning not to be ignored. While asking for something, we tend to be aware of only the positive aspects of that item, only the potential immediate...
Issues involved with sending e-mail messages to every member of an institution of higher education vary from institution to institution, are many and have been discussed before. (See "Drowning in Our Success: Institution-wide Electronic Mail Messages," published in the SIGUCCS Newsletter,...
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