1 - 6 of 6 articles
Purpose – The purpose of this paper is to provide a benchmark for hotel operators to understand in-room technology trends and the impact of in-room technology on business performance. Design/methodology/approach – The survey questions are based on existing literature and suggestions from the...
Purpose – This paper aims to investigate the effects of vendor – client relationship on organizational success in the hospitality industry. The relationship between vendors and clients regarding information technology outsourcing does not always go in harmony. In the viewpoint of hospitality...
Purpose – The purpose of this study is to examine factors that affect the likelihood to create travel content online. Research has shown that there are far more people consuming social media than generating it. However, online travel marketers need to pay attention to travelers that share their...
Purpose – This paper aims to develop overbooking models to determine the optimal number of overbooking for hotels having one and two different types of rooms. Design/methodology/approach – This paper presents mathematical modeling to find the optimal solutions of overbooking for stochastic...
Purpose – This paper aims to identify systematic ways of linking club members’ behavioral and demographic characteristics to their use of mobile devices in clubs. While the traditional private club experience is characterized by intensive personalization and face-to-face interactions, clubs are...
Purpose – This paper aims to examine the joint effect of power and gender on individuals’ perceptions and evaluations of information systems (IS), and their behavioral intentions of technology acceptance. Design/methodology/approach – This study uses a 2 (powerful vs powerless) × 2 (female vs...
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