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This study aims to identify group structural elements that should be assessed in e-Government strategy formulation processes at local government level for service delivery in South Africa. These elements influence the success or effectiveness of the strategy formulation...
Although governments are hugely investing in information technology (IT) infrastructure, eGovernment performance has reported variations in performance. The relationship between IT infrastructure investments and eGovernment performance remains unexplored in academic research. This study aims to...
This paper examines the communication modalities on Twitter to broadcast content to citizens and measures the effectiveness of the posted content in activating the citizens’ political participation proposing an retweetability rate.Design/methodology/approachThrough content analysis of the...
Collaborations between public administrations and private sector represent a specific challenge to manage contractual and organizational relationships among partners with different goals, working cultures, norms, rules and processes. Therefore, the main research question of this paper is: What...
The purpose of this paper is to investigate how to analyse the possibilities for e-government transformations in public sector organisations and how these possibilities can be improved.Design/methodology/approachThe research constructs a model based on a literature review that focusses on the...
While the importance of leadership in various domains has been highlighted in the extant literature, effective leadership in the context of higher education sector has not been well addressed in the leadership scholarship. There is a need to address the challenge of leadership effectiveness in...
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