1 - 6 of 6 articles
Purpose – Conventional wisdom about the digital divide maintains that per capita income, education, age and access to technology are its main causes and also the main barriers to internet access. The purpose of this study is to evaluate the validity of that claim in the case of the Isle of Man...
Purpose – The purpose of this research is to consider empirical perspectives relative to e‐government agenda, highlighting the critical need for understanding mutual relationships between the information systems (IS) function providers (supplier of IS services) and IS function users (service...
Purpose – To make observations of the need for a radical change in the way that public services are delivered, based upon compelling UK evidence. Design/methodology/approach – The “research note” draws on the normative literature and current practice to identify contemporary ideas for...
Purpose – This paper seeks to explore the challenges that local government face in the UK when implementing fully integrated electronic public services. Design/methodology/approach – A case study based research approach using interviews with employees and citizens in a large local authority was...
Purpose – The purpose of this paper is to develop a framework supporting the design and evaluation of e‐government projects, especially those involving voluntary and community organisations. Design/methodology/approach – The research adapts a socio‐economic model of community sustainability,...
Purpose – To demonstrate the value of formal process modelling languages for the description of legal constraints and their verification in public and private business processes. Design/methodology/approach – A highly regulated governmental process in Germany – applying for premium rate service...
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