Electronic Government, an International Journal

Alsaad, Abdallah

2022 Electronic Government, an International Journal

doi: 10.1504/EG.2022.119619

While the role of e-government in reducing corruption level is well discussed in the literature, less attention has been given to how e-government combats corruption. This study revisits the association between e-government and corruption and contributes to the existing literature by elucidating how law enforcement mediates this association. The author conducts a cross-nation analysis of 120 countries over four years. The result of panel analysis with random effect models indicates that law enforcement does mediate the association between e-government and corruption. The result shows that e-government will have no strong effect on corruption without first affecting the enforcement of the law. E-government by automating the laws and regulations helps to achieve higher possible levels of compliance to laws and regulations, and that controls improper influence by public officials. Policymakers should consider law and regulations enforcement when design e-government systems in order to control the improper influence by public officials.

Ayyash, Mohannad Moufeed; Herzallah, Fadi A.T.; Al-Sharafi, Mohammed A.

2022 Electronic Government, an International Journal

doi: 10.1504/EG.2022.119608

The aim of this study is to examine the effect of Arab cultural dimensions on employees' adoption of e-government services by adaptation of the cultural dimensions concept as theorised by the Hofstede cultural model and nepotism as well as face-to-face interactions as derived from literature review. This study developed and examined a model that contributes to the scholarly research on e-government and information systems. The study used a survey that was administered to 137 Saudi administrative employees at hospital King Fahad of the Al-Baha emirate region in the Saudi Arabia. The data was analysed employing a structural equation modelling (SEM) approach through partial least square (PLS) software. The results revealed that high power distance, low uncertainty avoidance, high collectivism, high masculinity, face-to-face interactions, and nepotism contributed positively to employees' adoption of e-government services in public sector organisations. The study also helps public sector organisations to understand the effect of the cultural dimension on e-government adoption. Theoretical and practical implications are discussed.

Batista, Nadine Victor; Carreiras, Helena; Ramos, Alexandre Moraes

2022 Electronic Government, an International Journal

doi: 10.1504/EG.2022.119616

This paper proposes an evaluative index for local government portals, called the electronic government maturity index (e-GMI), as a measure of the electronic government maturity. In a congruence of the maturity models by Lee and Kwak (2012), United Nations (2014) and Lechakoski (2015), the e-GMI is composed of five maturity stages, structured in nine analysis dimensions. Each dimension has checkpoints in the portal, called analysis attributes, which measures the development stage of the portal through fuzzy logic. For empirical validation, the e-GMI was applied to the portals of the Brazilian capitals' city halls and resulted in classifications of Stages 2 and 3 of maturity. The validation in these case studies confirms that the model composed by e-GMI is a robust, deep and objective electronic government maturity model, and an important instrument to evaluate local governments' portals.

Höchtl, Bettina; Edelmann, Noella

2022 Electronic Government, an International Journal

doi: 10.1504/EG.2022.119609

We present a case study on an Austrian e-participation initiative, the Digital Agenda of the City of Vienna, set up in September 2014 and currently still running. The Digital Agenda represents the City of Vienna's digital strategy regarding research, technology and economic development, and acts as the guiding principles for setting priorities, implementing projects and designing new services. This case study shows both the extent to which digital technologies increasingly play a decisive role in urban life and the valuable insights gained by studying such processes in order to support the design of future government-led e-participation initiatives. Using a qualitative approach, this case study focuses on the design of a multi-phasic participation process and the identification of the enabling factors that can be used in new e-participation and co-creation initiatives.

Razak, Fahmi Zaidi Bin Abdul; Bakar, Azlina Abu; Abdullah, Wan Salihin Wong

2022 Electronic Government, an International Journal

doi: 10.1504/EG.2022.119618

Information quality plays an important role in influencing technology use. To date there have been many studies determining the relationship between quality information and e-government use. However, very few studies have examined gender's role in simplifying the relationship between qualitative information and e-government acceptance. A total of 543 participants were involved in this study. This study determines that quality of information has a positive and significant relationship with quality of information, and the use of e-government, while explaining the variance of e-government adoption by 15%. The implications of the study have also been discussed.

Cifuentes-Faura, Javier

2022 Electronic Government, an International Journal

doi: 10.1504/EG.2022.119610

E-government emerges as a new form of interaction or relationship between the governments of different countries through the use of information and communication technologies (ICT) with the aim of achieving good government and being more transparent. This paper analyses the consequences of e-government in European Union countries. In particular, it studies whether those countries where the development of e-government is greater, are also those that are more transparent. The effects of other socio-economic variables proposed by the literature on e-government (per capita GDP, unemployment rate, educational level, population, etc.) are also examined. The statistical analysis reveals that e-government has a positive impact on transparency (measured through the corruption perception index), as well as on GDP per capita, unemployment rate and educational level.