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Creating values for citizens, businesses and government agencies through public service delivery are major goals for launching Electronic Government (EG), Mobile Government (MG) and Connected Government (CG) related strategies. The success of public strategies depends heavily on establishing...
The process of court appointed counsel can experience severe problems and cause societal damage if the counsel is not assigned properly. To overcome these challenges a new strategy facilitated by a business model and a prototype decision support system (Court Appointed Council System) is...
Building collaborative relationships with trusted businesses is a long-term strategy for EU governments. Recently, the realisation of this goal has become more visible with the emerging concept of the Authorised Economic Operator (AEO). Businesses in the member states can apply for the AEO...
This paper aims to highlight and examine the instances and reasons that make online licensing an attractive regulatory instrument to government agencies. It investigates the evolution of e-government in Singapore – one of the leading countries in online government service provision among the...
Government agencies increasingly adopt strategic management ideas from the private sector. One such idea is the organisation of professional and advisory services into centres of excellence. The strategic management literature includes normative guidelines on how to deploy such centres. However,...
Public sector information furnishes a valuable information resource for many businesses. Thus, the design of value chains across different stakeholders and corresponding business models capitalising on public sector information is a challenge. Business models have been investigated mostly in the...
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