Electronic Government, an International Journal

Mofleh, Samer ; Wanous, Mohammed ; Strachan, Peter

2009 Electronic Government, an International Journal

doi: 10.1504/EG.2009.02259

E-government generally refers to the implementation of information and communications technology to change the structures and processes of government organisations aiming at performance improvement. Many governments worldwide invested heavily in national e-government. However, e-government is a recent, multidisciplinary topic that involves various stakeholders. There are different types of e-government and e-government itself is dynamic with an evolving nature. This led to the lack of clear understanding of managerial practices surrounding the role of the central government in its deployment and development. This paper presents a generic framework for explaining e-government focusing on the role of the state throughout its deployment.

Ryoo, Jungwoo ; Oh, Tae Hwan ; Shin, Seungjae ; Choi, Young B.

2009 Electronic Government, an International Journal

doi: 10.1504/EG.2009.022591

Identity theft is becoming more commonplace as the number of criminals taking advantage of the World Wide Web to lure their victims increases. The users of web-based electronic government systems are certainly not immune to this trend although the governmental organisations of various levels (federal, state and local governments) are taking steps to adopt the best possible safeguards to prevent identity theft on their websites. Despite their enthusiasm to protect citizens, governmental organisations currently lack assessment methods specifically designed to measure the effectiveness of safeguards they deploy. To address this problem, we propose a comprehensive readiness assessment framework.

Tsai, Wen-Hsien ; Purbokusumo, Yuyun ; Cheng, Julian Ming-Sung ; Tuan, Nguyen Duc

2009 Electronic Government, an International Journal

doi: 10.1504/EG.2009.022592

In this research, an attempt is made to evaluate e-government performances in Vietnam. Four types of website contents are used for the evaluation. The results show that, in general, more developed provinces/cities where IT infrastructure is relatively well constructed provide better and more website content and thus their e-government performances are better. In individual types of website content services, more advanced provinces/cities also perform better. Such findings reveal the positive relationship between an area's level of development and e-government performances in countries where online information is just beginning to disseminate and e-government development is still in its infancy.

Yang, Jiaqin ; Harris, Erin M. ; Whitfield, Mike

2009 Electronic Government, an International Journal

doi: 10.1504/EG.2009.022593

This paper describes an empirical study about the current issues and development of the application of electronic government (e-government) in promoting local tourism industry for small and local cities and counties throughout the USA. The primary data for this study are collected through a comprehensive website evaluation. The objectives of this research are: 1) to examine the use of online tourism promotion implemented in local city and county websites across the USA; 2) to identify major issues and challenges for local governments in promoting local tourism online; 3) to discuss the managerial implications for future research. The data collected from this study show that there is an emerging need for improvement in promoting local tourism through e-government application.

Shareef, Mahmud Akhter ; Kumar, Uma ; Kumar, Vinod ; Dwivedi, Yogesh K.

2009 Electronic Government, an International Journal

doi: 10.1504/EG.2009.022594

The objective of this current study is to identify the critical factors that contribute to the intention by citizens of developing countries to adopt an EG system. In this research, we explore literature from marketing, sociology, e-commerce, EG, organisational behaviour, information technology, public administration, technology transfer and technology innovation. We also conduct an empirical study among the citizens of Bangladesh, a developing country. This research identifies the plausible critical factors of adoption of EG by citizens of developing countries and develops an EG adoption-citizen intention model for citizens of developing countries.

Tang, Hung-Lian ; Chung, Sock H. ; Se, Chun Weng

2009 Electronic Government, an International Journal

doi: 10.1504/EG.2009.022595

This research investigated Macao citizens' intention of usage of e-government services. In the past, information technology (IT) adoption in private companies has been studied extensively. However, most of previous studies on the adoption of e-government are not enough for a base to build on further extensions. This research introduced a framework with five major factors that may affect the intention of usage of e-government services. They are: 1) perceived usefulness; 2) perceived ease of use; 3) technology characteristics; 4) trust; 5) persuasion. The results indicated that the factors of perceived usefulness, trust and persuasion exert the influence on the intention of usage of e-government, but the factors of perceived ease of use and technology characteristics do not.