journal article
LitStream Collection
2022 Information Polity
doi: 10.3233/ip-200233
The institutionalisation of new technologies, information systems, norms, practices and other innovations for improving governance, planning, operational efficiency and service delivery in the public sector remain a challenge. Power dynamics, and politics have also been recognised as playing a critical role in the institutionalisation of information systems for promoting digital transformation of the public sector. This study used data collected through an extensive review of literature and empirical data from a case study of South Africa’s government digital transformation journey. The study explored power dynamics and the role of politics in the institutionalisation of reforms and deinstitutionalisation of institutionalised practices that constrain transformation in institutions. Power dynamics, and politics in institutions were found to have a significant bearing on the institutionalisation of reforms that include information systems in the digital transformation of government. The study found that the digital transformation of the public is more than the implementation technology and requires the holistic view of institutions as social, economic, and political structures.
2022 Information Polity
doi: 10.3233/ip-200233
The institutionalisation of new technologies, information systems, norms, practices and other innovations for improving governance, planning, operational efficiency and service delivery in the public sector remain a challenge. Power dynamics, and politics have also been recognised as playing a critical role in the institutionalisation of information systems for promoting digital transformation of the public sector. This study used data collected through an extensive review of literature and empirical data from a case study of South Africa’s government digital transformation journey. The study explored power dynamics and the role of politics in the institutionalisation of reforms and deinstitutionalisation of institutionalised practices that constrain transformation in institutions. Power dynamics, and politics in institutions were found to have a significant bearing on the institutionalisation of reforms that include information systems in the digital transformation of government. The study found that the digital transformation of the public is more than the implementation technology and requires the holistic view of institutions as social, economic, and political structures.
Nyhlén, Sara; Gidlund, Katarina L.
2022 Information Polity
doi: 10.3233/ip-200287
We are surrounded by narratives about digitalization – in media, in white papers, in policies and in academic discourse. This article aims to dissect policy narratives to unveil the dominant stories associated with digitalization and open a dialogue on their consequences. The empirical material includes policy documents on digitalization at the European Union, national and sub-national levels focusing on the Swedish context. The article argues that these documents not only produce narratives of digitalization that reveal a certain orientation towards reality but also become tangible constructs. Further, despite their neutral language, they should be considered part of the problem formulation. The analysis is carried out by identifying the dominant and taken-for-granted stories, and the results show that digitalization, often portrayed as a modern and innovative concept, is frequently narrated in line with rather traditional perceptions of industrialized modernity. The results indicate that digitalization is trapped in an unambiguous and cramped dramaturgy, and if policies are enacted in the same way in practice, we will face a rather un-resilient digital modernity.
Nyhlén, Sara; Gidlund, Katarina L.
2022 Information Polity
doi: 10.3233/ip-200287
We are surrounded by narratives about digitalization – in media, in white papers, in policies and in academic discourse. This article aims to dissect policy narratives to unveil the dominant stories associated with digitalization and open a dialogue on their consequences. The empirical material includes policy documents on digitalization at the European Union, national and sub-national levels focusing on the Swedish context. The article argues that these documents not only produce narratives of digitalization that reveal a certain orientation towards reality but also become tangible constructs. Further, despite their neutral language, they should be considered part of the problem formulation. The analysis is carried out by identifying the dominant and taken-for-granted stories, and the results show that digitalization, often portrayed as a modern and innovative concept, is frequently narrated in line with rather traditional perceptions of industrialized modernity. The results indicate that digitalization is trapped in an unambiguous and cramped dramaturgy, and if policies are enacted in the same way in practice, we will face a rather un-resilient digital modernity.
2022 Information Polity
doi: 10.3233/ip-210314
Local Governments around the world have taken advantage of social media during the past ten years to improve transparency and to provide public services. Challenges related to information management and citizen participation have emerged, namely at the local level where the diffusion of social media has been slower compared to initiatives launched at the national level. This paper analyzes how the use of social media can reflect a change in the discursive exchanges established between local governments in Canada and Mexico and citizens. To achieve this goal, the use of YouTube by the municipalities of Quebec and Morelia was examined by using digital methods and content analysis. The author proposes the emergence of new conditions between government and users, which are changing the discourse, identity, and communication purposes of the municipalities. However, the development of more dialogic communication processes supported by social media is still a promise, at least on YouTube.
2022 Information Polity
doi: 10.3233/ip-210314
Local Governments around the world have taken advantage of social media during the past ten years to improve transparency and to provide public services. Challenges related to information management and citizen participation have emerged, namely at the local level where the diffusion of social media has been slower compared to initiatives launched at the national level. This paper analyzes how the use of social media can reflect a change in the discursive exchanges established between local governments in Canada and Mexico and citizens. To achieve this goal, the use of YouTube by the municipalities of Quebec and Morelia was examined by using digital methods and content analysis. The author proposes the emergence of new conditions between government and users, which are changing the discourse, identity, and communication purposes of the municipalities. However, the development of more dialogic communication processes supported by social media is still a promise, at least on YouTube.
2022 Information Polity
doi: 10.3233/ip-200239
The digitalisation of political communication has played a crucial role in campaigns on both national and regional levels. For many political candidates in Poland, Facebook has become the primary tool for building a successful campaign. However, campaigns for elections to regional government bodies are often associated with traditional offline media, outdoor advertising and ubiquitous leaflets. The aim of this paper is to contribute to our knowledge of electoral communications in Poland from the regional perspective. Data gathered during the 2018 online campaign for the Lower Silesian Regional Assembly examined through a semiautomated content analysis uncovered the dynamics of the professionalisation of Polish political communication and identified predictors of Facebook adoption for electoral purposes among regional candidates. Furthermore, focusing solely on Facebook data, research revealed a tendency toward the normalisation of social media campaigning and a propensity for using mobilisation communication strategies. Taken together, this paper provides new insights into the study of political campaigning in Central and Eastern Europe on social media from the perspective of political actor.
2022 Information Polity
doi: 10.3233/ip-200239
The digitalisation of political communication has played a crucial role in campaigns on both national and regional levels. For many political candidates in Poland, Facebook has become the primary tool for building a successful campaign. However, campaigns for elections to regional government bodies are often associated with traditional offline media, outdoor advertising and ubiquitous leaflets. The aim of this paper is to contribute to our knowledge of electoral communications in Poland from the regional perspective. Data gathered during the 2018 online campaign for the Lower Silesian Regional Assembly examined through a semiautomated content analysis uncovered the dynamics of the professionalisation of Polish political communication and identified predictors of Facebook adoption for electoral purposes among regional candidates. Furthermore, focusing solely on Facebook data, research revealed a tendency toward the normalisation of social media campaigning and a propensity for using mobilisation communication strategies. Taken together, this paper provides new insights into the study of political campaigning in Central and Eastern Europe on social media from the perspective of political actor.
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