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Nielsen, Jeppe Agger; Andersen, Kim Normann; Sigh, Anne
2016 Information Polity
doi: 10.3233/IP-160381
The movement of robots from the production line to the service sector provides apotentially radical solution to innovate and transform public servicedelivery. Although robots are increasingly being adopted in service delivery(e.g., health- and eldercare) to enhance and in some cases substitutelabour-intensive services, the public administration research community isshort on knowledge of the impact on the work processes carried out in publicorganizations and how staff and clients react toward robots. This case studyinvestigates the implementation and use of robot vacuum cleaners in Danisheldercare, demonstrating how robot vacuums have proven to have considerableinterpretive flexibility with variation in the perceived nature oftechnology, technology strategy, and technology use between key stakeholdersin eldercare.
McNutt, John G.; Justice, Jonathan B.; Melitski, James M.; Ahn, Michael J.; Siddiqui, Shariq R.; Carter, David T.; Kline, Angela D.
2016 Information Polity
doi: 10.3233/IP-160385
Civic technology is a nascent force in the relationship between governmentsand communities. Elements of the civic technology ecosystem include opendata, related information and communications technology (ICT) innovationsand the organizational boundary-spanning practices of civic technology. Thispaper reports the results of an exploratory study of civic technologyadoption by local governments in the United States. The research comparesthe 113 U.S. city governments recognized for their exemplary fiscal year2012 popular annual financial reports (PAFRs) with the 49 municipalities inthe U.S. state of Delaware that operate websites. Results suggest that along term commitment to citizen involvement in government data and the sizeof the community are important predictors of adoption.
Edlins, Mariglynn; Brainard, Lori A.
2016 Information Polity
doi: 10.3233/IP-160380
Recent academic literature highlights the potentialbenefits of social media use by government agencies, such as policedepartments (PDs). This study builds on previous work to explore whether andhow the top 10 U.S. police departments changed their social media usebetween two points in time. To do this, we examine what, if any, changeshave occurred in PDs' use of social media, their use of it for interaction,as well as their use of the platforms for dialogic communication. Ourfindings suggest that there is change, yet the change is slow and not alwaysin the direction of hype.
Alcaide Muñoz, Laura; Bolívar, Manuel Pedro Rodríguez; Hernández, Antonio M. López
2016 Information Polity
doi: 10.3233/IP-160383
The economic crisis has highlighted the need to pay close attention to thedisclosure of financial information by public administrations. The presentpaper seeks to analyse the financial determinants that researchers haveoften considered in the main exploratory models presented and the mainmoderating effects that could influence the association between financialvariables and financial disclosures of public administrations. To achievethis aim, this paper applies a meta-analysis statistical method, which hasallowed us to conclude that moderating factors such as the year of thepublication of the study, the communication channel, the administrativeculture and the unit of measure could have influenced on the results ofprior research regarding the association between financial variables andfinancial disclosures of public administrations, which creates knowledgeabout if the financial variables exert the same pressure over publicadministrations to disclose financial information regardless the context inwhich these variables are presented.
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