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The movement of robots from the production line to the service sector provides apotentially radical solution to innovate and transform public servicedelivery. Although robots are increasingly being adopted in service delivery(e.g., health- and eldercare) to enhance and in some cases...
Civic technology is a nascent force in the relationship between governmentsand communities. Elements of the civic technology ecosystem include opendata, related information and communications technology (ICT) innovationsand the organizational boundary-spanning practices of civic technology....
Recent academic literature highlights the potentialbenefits of social media use by government agencies, such as policedepartments (PDs). This study builds on previous work to explore whether andhow the top 10 U.S. police departments changed their social media usebetween two points in time. To do...
The economic crisis has highlighted the need to pay close attention to thedisclosure of financial information by public administrations. The presentpaper seeks to analyse the financial determinants that researchers haveoften considered in the main exploratory models presented and the...
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