Contesting methodologies Evaluating focus group and privacy diary methods in a study of on‐line privacyDanijela Bogdanovic; Michael Dowd; Eileen Wattam; Alison Adam
2012 Journal of Information Communication and Ethics in Society
doi: 10.1108/14779961211285854
Purpose – The purpose of this paper is to report on and evaluate focus groups and privacy diary/interview methods used in a qualitative study of on‐line privacy. Design/methodology/approach – The paper is a discursive evaluation of two methods employed to study on‐line privacy, informed by and situated in interpretive and constructivist approaches to knowledge. Findings – The paper argues for the value of qualitative research methods in study of on‐line privacy. It confronts the positivist paradigm that informs much of the work in the field by foregrounding the need for methodological plurality in the study of privacy as relational, situated, dynamic and contextual. It deals with the notion of “sensitivity” as well as introducing often neglected issue of logistical challenges in qualitative research. Originality/value – The paper contributes to the existing debates about the value of employment of qualitative research methods broadly, as well as in the study of on‐line privacy more specifically. It demonstrates a range of advantages and challenges in use of the two methods, providing recommendations of how to supplement them. It opens up the discussion of process of sensitizing of the participants and thus the “co‐construction” of knowledge.
Ethical implications of the mediatization of organizationsMichael Litschka; Matthias Karmasin
2012 Journal of Information Communication and Ethics in Society
doi: 10.1108/14779961211285863
Purpose – The aim of this paper is to give theoretical and empirical arguments for new forms of communication and structure of organizations within the media and information society. Organizations must legitimate their “licence to operate” through social discourses and stakeholder communication. Possibilities to institutionalize ethics within organizations and possible barriers to such a programme are analysed. Design/methodology/approach – First, some theoretical arguments as to why mediatisation challenges organizations to prove ethical commitment are depicted, using a rights‐based and social contract approach. Second, empirical examples for structural and communicational barriers in Austrian companies show possible practical constraints. Findings – Theoretical findings refer to the usefulness of applying business ethical models (especially rights‐based, and social contract models) to reorganize mediatised organizations. Empirical findings concern the lack of institutionalized ethics management in companies and the corresponding problem of “PR‐style” communication instead of stakeholder discourses. Research limitations/implications – The research reported in one section of the paper relies on the qualitative survey of 14 experts in different branches of the Austrian economy. While interviews can give a picture on how respondents understand the relevant research question and construct the respective reality, they are far from providing a representative picture of communicative ethical problems in mediatised organizations. Practical implications – Practical consequences should be possible, if companies understand the mediatised and communicative nature of their relationship with society and stakeholders and therefore react to that challenge by building up reputation through ethics management. Originality/value – The paper gives new insights to the important relationship between organizations and the public and shows how, e.g. enterprises can legitimate their business models and secure their long‐term existence. New empirical research concerns cases from Austrian companies.
Attitudes towards information ethics: a view from EgyptOmar E.M. Khalil; Ahmed A.S. Seleim
2012 Journal of Information Communication and Ethics in Society
doi: 10.1108/14779961211285872
Purpose – The information technology (IT) related ethical issues will only increase in frequency and complexity with the increasing diffusion of IT in economies and societies. The purpose of this paper is to explore Egyptian students' attitudes towards the information ethics issues of privacy, access, property, and accuracy, and it evaluates the possible impact of a number of personal characteristics on such attitudes. Design/methodology/approach – This research utilized a cross‐sectional sample and data set to test five hypotheses. It adopted an instrument to collect the respondents' background information and assess their attitudes towards the information ethics issues of privacy, property, accuracy, and access. Egyptian business students at Alexandria University were asked to participate in the survey. A total of 305 responses were collected and analyzed. Findings – The analysis revealed that students are sensitive to the ethicality of information privacy, information accuracy, and information access. However, students are insensitive to the ethicality of property (software) right. In addition, years of education have a main effect on students' attitudes towards property, and gender and age have an interaction effect on students' attitudes towards access. Research limitations/implications – The findings of this research are based on a cross‐sectional data set collected from a sample of business students at a public university. Students, however, may make poor surrogates for business or IT professionals. Future similar research designs that employ large samples from Egyptian working professionals and students in other private and public universities are needed to verify the findings of this research. Practical implications – The findings suggest that the investigated university as well as the other similar Egyptian universities should consider integrating ethics education into their curricula. Teaching information ethics, especially from an Islamic perspective, is expected to positively influence students' information ethical attitudes. The enforcement of the existing property right protection laws should also curb software piracy in the Egyptian market. Originality/value – It is vital to expand the ethical research currently being performed in IT in order to help bridge the gap between behavior and IT. The findings of this research extend the understanding of students' attitudes towards the information ethics issues in Egyptian culture and contribute to the growing body of knowledge on global information ethics.
Technophilia, neo‐Luddism, eDependency and the judgement of ThamusDarryl Coulthard; Susan Keller
2012 Journal of Information Communication and Ethics in Society
doi: 10.1108/14779961211285881
Purpose – The purpose of this paper is to reflect on society's relationship with technology and particularly our increasing dependence on electronic technology – so‐called eDependency. The paper argues that technology is not neutral and we must engage with the moral issues that arise from our relationship with it. Design/methodology/approach – Society's relationship with technology is examined through the lens of Socrates' consideration of the technology of writing. It identifies “technophilia” as a major theme in society and “neo‐Luddism” as the Socrates‐like examination of the benefits of technology. Findings – While rejecting both technology determinism and technology presentism the paper argues technology is not neutral and does afford social change within a particular social ecology. The authors suggest that ultimately the use of all technology, including the technology underpinning eDependency, leads to important moral questions which deserve considered debate. The paper concludes by arguing that the Information Systems (IS) discipline should take the mantle of King Thamus and that the study of these issues should become a key concern for the discipline. Originality/value – In an age of technophilia, this paper calls considered debate on the moral issues that arise from our relationship with technology, how it is appropriated, to whose benefit, and how we change it and will be changed by it.
“Right to Information Act” – a tool for good governance through ICTShalini Singh; Bhaskar Karn
2012 Journal of Information Communication and Ethics in Society
doi: 10.1108/14779961211285890
Purpose – The purpose of this paper is to study the evolution of Freedom of Information/Right to Information from an international perspective and analyse it as an indispensable tool for good governance through the use of information and communication technologies (ICT) with special reference to India. Design/methodology/approach – This study examines the worldwide occurrence of Right to Information with reference to International Covenants, the genesis of RTI Act in India and the use of ICT in India as a tool for empowering the citizen's. Findings – The study demonstrates that RTI has far reaching impact and it clearly contributes to a better and informed citizenry however the use of ICT in India can further facilitate the access of such records. Research limitations/implications – The study focuses on the genesis of RTI from an international perspective but the use of ICT for further facilitating the use of RTI is limited to Indian context. Practical implications – The paper will outline a detailed analysis on the present usage of ICT and the initiatives taken for facilitating information dissemination and further provide suggestions for the benefit of civil society towards good governance. Originality/value – The study is the first to address the issue of the implementation of right to information act through the use of ICT and also suggests methodology for its further improvement. Also, the study comprehends the genesis of RTI both from the international as well as Indian perspective.
Privacy in new media in Israel How social networks are helping to shape the perception of privacy in Israeli societyYuval Karniel; Amit Lavie‐Dinur
2012 Journal of Information Communication and Ethics in Society
doi: 10.1108/14779961211285908
Purpose – The purpose of the paper is to draw a new map confronting the issue of privacy in the new media age in general, and in the State of Israel in particular. Design/methodology/approach – The paper presents an in‐depth review based on professional literature covering the topics of privacy, new media, social networks, and Israel. The paper considers all citizens of Israel (both Jewish and non‐Jewish), the vast majority (over 80 percent), however, of which are Jewish. Findings – The study has found that even though Israeli social network users may be aware of online privacy issues, their adoption of online sharing and exposure, while partly due to third person effect, is to a great extent a reflection of the Israeli collective ethos which emphasises the importance of community and emotional and material sharing. Originality/value – The study proposes a new classification of privacy exposures and violations by analyzing the nature of privacy violations inherent in the new media. The paper then discusses the unique cultural and normative manifestations of this issue in Israeli society.