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Purpose – The purpose of this paper is to offer a hypothesis about the core elements of an effective transition process in a system of self‐directed support and to suggest that the approach to integration in public services may need to radically change. Design/methodology/approach – This a...
Purpose – The purpose of this paper is to describe the development of a narrative to redefine integrated care from the user's perspective, which is being promoted across England. Design/methodology/approach – The content of the narrative for person‐centred coordinated care, recently launched in...
Purpose – Involving communities, citizens and service users in the design and delivery of public services has long been a key aim of government policy and arguably has it never been more important than within times of austerity. Yet, whilst acknowledging the importance of engagement, many health...
Purpose – The purpose of this paper is to explore the presence and nature of integrated care in community hospitals. Design/methodology/approach – Staff reported their views and experiences of integrated care in 48 questionnaires for a Community Hospitals Association programme. An analytical...
Purpose – The purpose of this paper is to contribute an Australian perspective to the debate on health system integration by identifying some key Australian challenges to integration, policy responses to enhance integration and potential insights from these for international policy makers,...
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