journal article
LitStream Collection
Using information to create business value: City of London legal firms, a case study
Judith Broady‐Preston; Tegwen Williams
2004 Performance Measurement and Metrics
doi: 10.1108/14678040410530331
This paper reports the results of a research project undertaken in 2002, examining the degree to which organisations use information to create business value in a sample of law firms in the City of London. A range of small, medium and large firms were surveyed and managers with strategic responsibility for information flow were interviewed. Results indicate that information is perceived as a valuable asset by law firms, although few could offer hard evidence to support such assertions.