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Based on theories of relationship management and job demands and resources, this study offered a conceptual framework, the Remote Internal Crisis Communication (RICC) framework, and empirical data to examine the antecedents of employee engagement during remote work in a crisis. Based on an...
Based on a sample of 633 racial minority employees in the United States, the current study examined the effectiveness of diversity-oriented leadership on internal communication and key employee outcomes. Using the normative model of internal communication and organizational justice theory, this...
Rumors of a toxic workplace can create a negative organizational reputation among external stakeholders. Based on the theoretical framework of narrative transportation, the current study tests how exposure to employees’ dissenting testimonials of the workplace might increase hypocrisy perception...
This study examined whether and how listening in the internal communication context may influence the quality of employee-organization relationships. This study proposed employee psychological need satisfaction as the potential underlying mechanism that mediates the relationship between internal...
Integrating relationship management theory and internal crisis communication literature, this study aimed to understand employees’ affective and behavioral responses toward their organization during an organizational crisis. Focusing on a crisis caused by allegations of gender discrimination...
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