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2021 Journal of Public Relations Research
doi: 10.1080/1062726X.2021.1881898
This article introduces the theory of the corporate responsibility to race (CRR). It holds that corporations should communicate in ways that advocate for racial justice, attempt to improve race relations, and support achieving a more equitable and harmonious society. Corporations have this responsibility to race because they have historically perpetuated and profited from racial oppression, making corporations contributors to, and benefactors of, racial injustice. However, recently corporations have been using their platforms to speak against racial injustice in an effort to improve race relations. CRR theory provides a new way to readily identify, understand, contextualize, theorize and analyze corporate communication about race. Although CRR emerges from a Unites States perspective, and as a public relations concept, it has global applications in any place where racial difference leads to oppression, and it has analytical value in any field where organizational resources can be leveraged to fight oppression.
Anderson, Lindsey B.; Guo, Jiankun Sylvia
2021 Journal of Public Relations Research
doi: 10.1080/1062726X.2020.1867986
Resilience is an ongoing sensemaking process that relies on communicative interactions – including those that occur between stakeholders and organizations – in order to understand and respond to a given adversity. Resilience communication is enacted through discursive processes that align with the tenets of fully functioning society theory (FFS). In order to integrate these two theoretical frameworks, we completed a qualitative content analysis of AARP’s #DisruptAging campaign. In doing so, we found that the campaign provided information about age/aging in a way that countered commonly held stereotypes about older adults at multiple-levels (e.g., individual, organizational, societal). The processes of resilience were reflected in the organizational discourse, as was a new strategy – acceptance/appreciation. These findings illuminate the societal role of organizational discourse by showing how inclusive organizational-public communication can disrupt meta-narratives and enrich the marketplace of ideas, and thus contribute to the building of a fully functioning society through (re)constructing the meanings of resilience on individual, organizational, and societal levels.
Bowe, Brian J.; Moscato, Derek; Alkazemi, Mariam F.
2021 Journal of Public Relations Research
doi: 10.1080/1062726X.2021.1944156
This study explores the confluence of moral reasoning and strategic framing in public relations tactics to address cultural variations in national policy debates. While much scholarly attention has been paid to the ways in which news media both represent and misrepresent U.S. Muslims through the ways stories are framed, much less work has been devoted to Muslim self-framing in public discourse, and its implications for public relations theory. To address this gap in understanding the ways some Muslim Americans use public relations as a tool of self-representation, this study examines more than 700 press releases issued by the Council on American-Islamic Relations (CAIR) during the first year of the Donald Trump presidency. Using Moral Foundations Theory to operationalize the moral evaluations present in the frames, this study found four strategic frames: Islamophobia reactions, legal responses, public sphere engagement, and interfaith solidarity. It also examines the calls to action employed in the press releases. The findings show that the press release as a public relations tactic served as a critical venue for emphasizing individual rights and participation in public life through the deployment of moral language.
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