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Ki, Eyun-Jung; Pasadeos, Yorgo; Ertem-Eray, Tugce
2019 Journal of Public Relations Research
doi: 10.1080/1062726X.2019.1577739
This research reported and expanded on a 6-year citation study of published scholarly research in public relations that occurred between 2010 and 2015. This analysis built on the work of Pasadeos and his collaborators, who examined the literature’s most-cited works from the 2000s and 1990s, respectively, and studied the field’s research network. Moreover, this study expanded the scope of coverage by adding three international journals. Overall, this study found that public relations scholarship experienced quantitative and qualitative leaps during the last decade, and the areas of excellence theory, relationship management, and crisis communication were heavily researched across the journals examined, whereas stakeholder and corporate communication are major study areas in the international journals.
2019 Journal of Public Relations Research
doi: 10.1080/1062726X.2019.1585855
Engagement has emerged as an important concept in public relations scholarship. Yet a theoretically informed model with a clear and coherent explication of the construct is still lacking. By situating our study in the internal organizational context, we provided an updated conceptualization and operationalization of employee engagement, proposing a strategy-engagement-behavior three-step employee engagement model. Results from an employee survey (n = 568) supported our conceptual model, showing that organizational engagement strategies positively predicted employee engagement, which in turn accounted for employees’ positive and negative messaging behavior, as well as their contextual performance behavior. After controlling for significant demographic variables such as gender, age, organizational size, number of subordinates, and level of management position, we identified a complete mediation effect of employee engagement in our two-step structural equation modeling analysis.
2019 Journal of Public Relations Research
doi: 10.1080/1062726X.2019.1634074
By grounding public relations praxis in Aristotelian ethos, practitioners can function as liaison officers with balanced perspectives, capable of co-creating meaning with both client organizations and their publics between whom experts are hired to facilitate mutually beneficial relationships. This approach locates persuasion at the nexus of speaker ethos in the public relations process. It allows practitioners to balance their commitment to the ethics of their profession with loyalty to clients, while empowering audiences (organizations and their publics) to function as the final arbiters of any courses of action proposed to them. Moreover, because the approach enables practitioners, based on their credible ethos, to participate in organizational decision-making, it has the potential to transfer their ethical worldview to client organizations. Ultimately, the central theoretical contribution of this essay is an alternative approach to public relations praxis founded on an analysis of Aristotle’s notion of phronesis, arête, and eunoia.
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