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In this article, we report the results of a longitudinal survey research project of an organization undergoing leadership change. The study determined the relationships between members' "shared vision" of the organization's goals and a number of communication-related activities. We found...
The use of conflict resolution and mixed motives can empower public relations managers to become part of the decision-making group of an organization. The conclusions of this study were, first, that public relations will become a part of the dominant coalition if it has experience in the new...
In this study, I examine the "theories in the heads" of the Congressional press secretaries, a group of professional communication managers, who, to date, have been neglected in the literature. The data—generated via a focus group, semistructured interviews, and a survey—suggest that the press...
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