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Purpose – This paper aims to investigate the definition of conflict, and argue that conflict is not always destructive. Design/methodology/approach – This commentary centers on re‐evaluating past research into the definition and nature of conflict. It proposes that more thought is required when...
Purpose – This paper seeks to link conflict and mediation theory to practice using an asymmetry framework. Past conflict research often assumes that conflict parties perceive the same amount of conflict, neglecting that members may have different perceptions. Design/methodology/approach – This...
Purpose – This paper aims to identify whether emotional intelligence relates to counterpart outcome satisfaction in negotiation contexts. Design/methodology/approach – A negotiation simulation and a pre‐established measure of emotional intelligence were employed. Findings – In Study 1,...
Purpose – This paper seeks to explore the role of ombuds processes on commitment and trust to the organization. Design/methodology/approach – This research is framed by and builds on theories about cooperation‐competition, procedural justice, and third party intervention (ombudsman processes) in...
Purpose – The purpose of this paper is to apply five models of conflict negotiation (power‐based, interests‐based, needs‐based, dignity model and comprehensive systemic) to Hindu‐Muslim religious conflict in Ahmedabad city, India and assess their relative applicability....
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