Computerization: Supporting IntegrationCraig M. Gustin; Theodore P. Stank; Patricia J. Daugherty
1994 International Journal of Physical Distribution & Logistics Management
doi: 10.1108/09600039410055972
Fast and flexible low‐cost data processing and information systems have transformed business operations. Reductions in production setup times, lot sizes and inventory levels have yielded substantial improvements in productivity and profitability. The continuing changes sweeping American business impose significant impacts on the distribution (or logistics) function within manufacturing and merchandising firms. This research assesses current levels of computerization within logistics and examines the relationship between computerization and implementation of the integrated logistics concept. Significant differences between integrated and non‐integrated firms concerning levels of computerization are identified. Integrated firms have developed the information support systems necessary to position their organizations for competitive success.
An Integrated Decision Support System for Global LogisticsHokey Min; Sean B. Eom
1994 International Journal of Physical Distribution & Logistics Management
doi: 10.1108/09600039410055990
As the globalization of business activities broadens and diversifies logistics operations, many logistics managers have found themselves challenged by extreme complexities and uncertainties. Consequently, planning and control of multinational firms (MNFs) have become onerous due to the multiplicity of international decision environments. Perhaps the most effective way of coping with such challenges is to utilize an integrated decision support system (IDSS) linking world‐wide communication and distribution networks among the parent company, its foreign business partners and third‐party logisticians. In response to such a need, provides important guidelines for the design and development of an integrated DSS that helps the multinational firm centrally to control and co‐ordinate international transfers.