International Journal of Retail & Distribution Management

Rogers, David

1992 International Journal of Retail & Distribution Management

doi: 10.1108/09590559210015531

Reviews the three sales forecasting models most commonly applied inretail site evaluation multiple regression analysis multiplediscriminant analysis gravity models. Discusses the important issuesinvolved in the development and application of these methods including their respective strengths and weaknesses. Key points are thatthere is no black box method and that in the real world ofretailing the methods reduce, but do not remove, the need for practical,subjective analysis.

Hallsworth, Alan G.; Wakeman, Joanne

1992 International Journal of Retail & Distribution Management

doi: 10.1108/09590559210015568

Discusses some of the implications of a policy such as that ofMarks & Spencer to augment its high street floorspace with a limitedselection of outoftown developments. One such proposal was the plan todevelop sites jointly with Tesco. Examines the experience of one suchjoint venture the Brookfield Centre at Cheshunt.

Curry, Bruce; Moutinho, Luiz

1992 International Journal of Retail & Distribution Management

doi: 10.1108/09590559210015540

Considers alternative types of computer models designed to assistdecision makers on questions of site location. Relates to a larger scaleresearch project which aims to examine the necessary requirements forcomputers to provide practical decision support. It involves comparing awide range of modelling techniques, with a view to establishing theirrelative strengths and the conditions under which each would be the mostappropriate choice. Discusses the range of modelling techniquesavailable and provides a more detailed review of one particular modelwhich combines a conventional approach, based on algebraicequations, with an expert systems approach.

Cook, Jeff

1992 International Journal of Retail & Distribution Management

doi: 10.1108/09590559210015586

The development and use of computer systems and technology hasmoved on in the grocery sector from just buying packages or buildingoperational systems. Integration is crucial, and must be more than justbetween systems. It is crucial that systems charges be integrated withbusiness changes, objectives, procedures and targets. Recommends goodpractice for achieving a nourishing systems strategy direct andprioritize systems, redefine crossdepartment roles and responsibilitiesto make the best use of systems learn from other grocers, retail peersand other industry leaders ensure that systems are developed to achievespecific benefits, then target and monitor the benefits.

Guy, Clifford M.

1992 International Journal of Retail & Distribution Management

doi: 10.1108/09590559210015559

Reviews methods of estimating shopping centre turnover in theabsence of published census information. Discusses use of market areaanalysis and reviews the experience of surveying retailers themselves inorder to measure turnover. Reports a case study of small towns in midWales which found that about 70 per cent of the retailers approachedwere willing to be surveyed, and of these about 70 per cent were willingto provide information on turnover. Examines the use of surrogatemeasures such as retail employment and concludes that, while suchsurveys are worthwhile in present circumstances, reinstatement of acentrally organized compulsory census is essential in the longer term.

Yasin, Mahmoud M.; Yavas, Ugur

1992 International Journal of Retail & Distribution Management

doi: 10.1108/09590559210015577

Describes the implementation of a total quality assurance system ina fast food restaurant. The operations of the restaurant were analysedto identify ways to improve the quality and efficiency of the productionand service delivery systems. A total quality assurance system combiningstatistical quality control procedures and computer technology wassuccessfully installed. The system resulted in improved service quality,efficient operations and increased profitability.