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PurposeThis paper aims to advocate that significant human and systems-based capabilities (termed “socio-technical capabilities”) need to be developed in government departments and other public sector organisations to support more effective description of information resources, collections and...
PurposeThe purpose of this paper is to report the findings of a research project that analyzed records management (RM) and electronic records management (ERM) course syllabi from North American archival studies’ programs. By identifying the convergences and divergences of the topics and...
PurposeThis paper, through examining the judgment on Case C-131/12 and the European Union (EU)’s Proposal for a General Data Protection Regulation, aims to demonstrate to the records management (RM) profession, the importance of being proactively involved in records creation identification and...
PurposeThis paper aims to investigate how automatic classification can assist employees and records managers with the appraisal of e-mails as records of value for the organization.Design/methodology/approachThe study performed a qualitative analysis of the appraisal behaviours of eight records...
PurposeThis paper aims to report on empirical research that investigated the records management practices of two motor sport community-based organisations in Australia.Design/methodology/approachThis multi-method case study was conducted on the regulator of motor sport, the Confederation of...
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