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Purpose – This paper seeks to suggest ways of understanding the relationships between records and documents. Design/methodology/approach – The paper reviews some of the statements made about records and documents in professional literature. It also offers some thoughts on the connections between...
Purpose – The purpose of this paper is to explore the implications of setting access restrictions to legislative drafting records – specifically in New Zealand. Design/methodology/approach – Various international archival institutions and other offices which create legislative drafting records...
Purpose – This paper seeks to provide some important lessons learned from the introduction of a new records management system in a tertiary educational institution and its relation to records management. Design/methodology/approach – The paper takes the form of a case study using after action...
Purpose – The purpose of this paper is to provide a source of reliable, empirical data regarding the return on investment (ROI) that can be achieved by an organization through various approaches to improving the management of records. It is hoped that these data will help address the current...
Purpose – This study seeks to examine the existence of records professionals and their role in Malaysian organizations. Design/methodology/approach – The study compares case studies done in six government‐controlled companies. Interviews were conducted with the persons handling the records and...
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