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Purpose – The electronic document and records management system model (EDRMS) served for most of the noughties (the decade from the year 2000) as an orthodoxy that united the records management profession. The purpose of this paper is to address two questions: “Does the stagnation and retreat of...
Purpose – The purpose of this paper is to assess examples of digital recordkeeping practice in the Australian state of New South Wales (NSW) and determine whether the discipline is tipping into a period where digital recordkeeping will change for the better, or whether it is tipping into digital...
Purpose – The purpose of this paper is to question why records management is not currently able to fully meet the needs of its users and to explore the potential role of human‐computer interaction (HCI) in helping it to address this weakness. Design/methodology/approach – The paper has been...
Purpose – The purpose of this paper is to provide evidence, comment and speculation as to the future role and shape of professional and scholarly journals. Design/methodology/approach – The paper is evidence‐based with forecasts; employing deep log analysis evidence to obtain use and information...
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