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Downsizing has seriously eroded the loyalty of U.S. workers. The author, who calls for a new kind of corporate culture, describes how two firms have balanced the needs of employers and employees.
U S WEST, one of the seven Regional Bell Operating Companies spun off from AT&T in January 1984, reevaluated all aspects of its business from top to bottomincluding its corporate culture.
Traditional downsizing strategies often ignore the fact that corporate resources are inefficiently deployed. Here is a sixstep approach to realigning, eliminating, and reallocating resources to improve overall operations.
Astute competitors are turning to the flip side of costpricefor the next wave of performance enhancement.
A host of advantages will flow to companies that learn to make and deliver goods and services faster than their competitors. However, four key questions must be answered to determine if a turbo marketing approach is suitable for your company.
There are eight areas in a business plan where energy is often wasted. Here's how to spot the gaps that prevent plans from being put into action.
The author details nine pitfalls that sabotage efforts to execute a quality improvement strategy and insists that management must take a more active role in promoting the importance of customerfocused quality.
The organization's customer service philosophy was established over 35 years ago by its founder. Today, every aspect of the resorts and theme parks is geared to serveand satisfyits guests.
Environmental concerns are shaping development and marketing of a host of products. Astute firms are now targeting products to this growing segment of consumers.
Business leaders in Japan, Western Europe, and Latin America believe that the chief executives who lead their companies into the twentyfirst century will have to be fluent in several languages, have extensive international business experience, and will have to cope with an increasing level of...
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