2023 Employee Relations: An International Journal
This article examines in what way strategies of new independent trade unions in London – that achieved pioneering, victories to end outsourcing – offer learning opportunities for more established trade unions. It proposes to (re-)encourage a culture of class struggle trade unionism. The article builds on existing research that outlined the organising practices of these independent trade unions but breaks down the binary analysis of independent versus established trade unions. The author uses the acronym CARE (Collectivising individual grievances, Action, Relations of trust and care, Escalating confrontations) as an analytical framework for exploring class struggle trade unionism, and examines in what ways these strategies have been (re)-learnt by established trade unions through the example of independent trade unions. In doing so, this article contributes to a much wider debate on trade union renewal.Design/methodology/approachThis article offers an insider perspective of an “academic activist” (Chatterton et al., 2007). The article draws on author’s experiences and reflection as the co-founder of the trade union United Voices of the World (UVW) created in 2014, and previously involvement in the establishment of the Independent Workers of Great Britain (IWGB) in 2012. Findings are based on author’s ethnographic engagement as well as a selection of 29 interviews from a much larger data set on independent trade unions comprising focus groups and interviews.FindingsThis article demonstrates that class struggle trade unionism has in some ways been remembered and hence pioneered by the new independent trade unions, yet they are possible in established trade unions alike.Originality/valueThis is the first time an article systematically explores the strategies that established trade unions can learn – and indeed are learning – from independent trade unions.
2023 Employee Relations: An International Journal
The author analyses the strategies developed by workers and unions to obtain representation and the successes and limitations of the strategies, in a context of platform work such as Spanish dominated by labour relations of employee workers.Design/methodology/approachThe empirical material is the result of a series of in-depth interviews conducted between August 2020 and September 2021 with 41 workers, 15 of them union delegates, in addition to 4 union members and a labour lawyer. From these interviews, the author obtains a detailed account of the working conditions and the different phases that unionism has gone through in its objective of obtaining representation in a completely new sector.FindingsThe author found that employment in the relationship does not solve all the problems of platform work, especially those related to algorithmic control, but employment in the relationship provides advantages such as the right to representation. Workers play an important role in union strategies.Originality/valueThis study is the first in Spain, where platform work in passenger transport includes the employment relationship as a legal contracting mechanism.
2023 Employee Relations: An International Journal
This paper aims to examine the cycle of labour protests in Sweden, comparing the contentious actions of trade unions in public and private sectors over 40 years. Prior studies have focused on industrial conflicts or labour protests, but a long-term perspective on the broad protest repertoire across sectors is lacking. The goal is to test the argument of diversification of action repertoire and differences between the public and private sectors.Design/methodology/approachThe authors apply the grievance and political opportunity theories of social movement research for explaining the cycles of labour protests and differences between sectors in Sweden over 40 years (1980–2020). The unique protest event data are combined with the official strike statistics. The research period includes the globalisation of the economy and two economic crises.FindingsAlthough unions in both sectors have decreased protest mobilisation over time, private sector unions have resigned the most, whereas public sector unions continue to mobilise a diverse set of protest actions. Swedish unions have not replaced strikes with other protest repertoires. The open opportunities have allowed them to use various protests as part of “routine” operations.Research limitations/implicationsProtest event data are derived from newspapers, leading to an over-representation of large events in the urban areas. Future studies should combine data from newspapers with data about online protests.Originality/valueBy thoroughly examining all protest events mobilised by all trade unions in different sectors over 40 years (1980–2020), the paper presents a comprehensive analysis of the cycles of labour protest. The findings should interest industrial relations and social movement scholars.
Johnson, Mathew; Herman, Eva; Hughes, Ceri
2023 Employee Relations: An International Journal
The purpose of this paper is to explore the development of the Greater Manchester Good Employment Charter – a top-down soft regulation initiative that has been framed as a “movement” to promote good employment across the local area.Design/methodology/approachThe research draws on 24 semi-structured interviews with policy officers, trade unions, employers and civil society actors and various professional and employer bodies who have been involved in the charter since its inception. The interview data are complemented by documentary analysis.FindingsThe findings underline the importance of institutional factors such as political access points and the mobilising structures of the state in creating a space for progressive employment policies such as charters to emerge. We also find that the framing of the charter as a mechanism to achieve both social justice and improved productivity allows diverse actors to engage, but at the same time this results in a degree of ambiguity over the normative and substantive reference points for “good employment”.Originality/valueThe article contributes to our understanding of the changing nature of top-down political initiatives that seek to change business practices by engaging a wide range of stakeholders as Allies not adversaries. We argue that while charters are a potentially useful demand side intervention, in the absence of significant workplace or grassroots engagement and without coordinated mechanisms of monitoring and enforcement, their effects on low wage labour markets will be limited.
Nelson, Noa; Doron, Noa; Amdur, Shachaf
2023 Employee Relations: An International Journal
The study tested the effects of gender on negotiation initiation in three topics: salary, work-role and work-home balance; and on employee's perceptions of Covid-19 as inhibiting or enhancing negotiation initiation in these topics.Design/methodology/approachThe authors employed a mixed-methods approach in a sample of 387 Israeli employees (189 female). Analyses of variance tested for gender differences in negotiation initiation and in Covid-19's perceived effects. Participants' additional written explanations, specifying how the pandemic inhibited or enhanced negotiation initiation, were inductively analyzed.FindingsCompared to male, female employees were less inclined to initiate negotiation in all three topics, and more likely to perceive Covid-19 as inhibiting salary and work-role negotiations. Qualitative explanations demonstrated gender-role-consistent motives for avoiding or initiating salary negotiations during Covid-19. They also suggested that the pandemic increased the legitimacy and significance of work-home balance negotiations, across gender.Originality/valueThe study provides new evidence on gender differences in negotiation initiation, particularly over work-role and work-home balance, and is among the first to test these differences in Israel. Moreover, it sheds light on the effects that Covid-19, as a world-wide crisis, had on employees' negotiations in general, and gender equality in employees' negotiations in particular.
Ali, Tarek Mohamed; Amankwah-Amoah, Joseph; Mostafa, Bassant Adel
2023 Employee Relations: An International Journal
This study seeks to examine the mediating role of mental health issues in the workplace (MHIW) in explaining the complex relationship between person-organization-fit (P.O-fit) dimensions and workers' productivity (WP) variance during COVID-19 in the Egyptian soap and detergents industry.Design/methodology/approachUsing a cross-sectional survey, the authors collected data from 373 frontline workers and supervisors working at ARMA soap and detergents (ASD) factories. In-depth interviews were conducted with 14 production-lines and quality-control supervisors. The hypothesized model was analyzed using the partial least square structural equation modeling technique.FindingsThe authors found a significant, high P.O-fit level among ASD workers. The need-supplies-fit and supplementary-fit controlled MHIW. The need-supplies-fit and supplementary-fit alongside MHIW explained the growth in WP during COVID-19. The MHIW mediated the relationship between P.O-fit dimensions and WP during the pandemic.Research limitations/implicationsLimited attention was paid to investigating how the P.O-fit dimensions enable frontline workers to remain productive despite the MHIW associated with COVID-19. This study bridges the aforementioned research gap by elucidating how the supplementary-fit, demand-abilities-fit and need-supplies-fit manipulate MHIW and maintain WP growth during the pandemic.Practical implicationsThe findings provide clear guidelines for the first-line supervisors to foster the P.O-fit dimensions, control MHIW and sustain WP growth during COVID-19.Originality/valueThis study is among the first to add significant information on how MHIW (as mediator) explains the relationship between P.O-fit and WP growth during the pandemic.
Tian, Hongyun; Iqbal, Shuja; Akhtar, Shamim
2023 Employee Relations: An International Journal
In the competitive business world, companies strive to be innovative, and to do so, they try to implement innovative human resource practices. Therefore, the authors propose an association between innovative human resource practice, organizational commitment, innovation performance and transformational leadership.Design/methodology/approachThis study gathered data from 1,037 small- and medium-sized enterprises and implied partial least square structural equation modeling PLS-SEM using Smart PLS was adopted to test the hypotheses.FindingsThe findings reveal positive direct relationships between innovative human resource practices, organizational commitment and innovation performance. Moreover, organizational commitment positively mediates and transformational leadership significantly and positively moderates the relationship. Companies should use innovative recruitment and selection, performance management, and innovative compensation to enhance organizational commitment and innovation performance. In addition, the optimized organizational commitment aids in strengthening the connection between innovative human resource practices and firms' innovation performance.Originality/valueManagers should also develop a sense of affiliation and attachment to increase innovation performance. The study contributes empirically to the literature on innovative human resource practices and their effect on organizational commitment and innovation performance.
2023 Employee Relations: An International Journal
The aim of this study is to understand the relationship between economic challenges, tribalism and the use of the wasta informal network in the workplace across Middle East and North Africa (MENA) organizations, with Jordanian public organizations taken as an illustrative case.Design/methodology/approachA qualitative approach was applied, and a total of 28 semi-structured interviews were conducted with human resource (HR) officials working in different public organizations such as state-owned enterprises (SOEs), ministries, government agencies (GAs) the military forces and security agencies.FindingsThe authors' findings show that employees who live in rural areas are more likely to use wasta in public organizations than the counterparts living in the capital Amman. This contrast is accounted for by major differences between mentalities, the strength of tribalism, norms and living standards among residents of urban and rural areas. The authors argue that these differences play a pivotal role on the use of wasta informal networks in the workplace.Originality/valueThe outcomes obtained in this study have proven to be unique and important due to the authors' holistic theoretical understanding of wasta, which offers important insights into its emergence, evolution and use in the workplace. The outcomes of this study also serve as guidance for organizations in understanding the “hidden force” of wasta and the extent to which the organizations' businesses may be impacted by this, based on the type of employees the organizations already have or intend to hire and employees' tribal ties. This study accounts for the wide use of informal networks in managerial activities, based on important social and economic realities that have not been previously explored in the literature.
Sujatha, Madihalli; Mukherjee, Ujjal; Singh, Nishant; Bamel, Umesh
2023 Employee Relations: An International Journal
Unlike multinational companies, small and mid-size enterprises (SMEs) have budget constraints and, thereby, cannot invest heavily in improving the creativity of employees. They look for alternative budget-friendly ways to do the same. The authors of the current paper attempt to identify two psychological-based constructs which positively influence creativity among employees. Both these psychological constructs may be improved among the employees using suitable interventions from the human resource (HR) professionals and line managers working in the organization. This study is an attempt to test the influence of organization-based self-esteem (OBSE) and psychological capital (PC) (both malleable) on creative performance behaviour (CPB) among SME employees.Design/methodology/approachValidated instruments were used to collect data. Structural equation model (SEM) was used to evaluate the 377 responses collected from the employees working in three SME's in India. All three SMEs work in the area of innovative process design and require a high level of creativity among employees.FindingsPC fully mediates the relationship between OBSE and the CPBs of employees. Employees experiencing higher levels of OBSE will develop higher self-esteem, and these employees will exhibit more creative behaviours, increasing the likelihood of achieving creative results.Research limitations/implicationsThis study provides valuable inputs to the creativity literature as it describes the process of how self-esteem influences the creativity of an employee. HR professionals working in SMEs can work on enhancing the OBSE and PC (both malleable) of employees to improve creativity among employees.Originality/valueTo the best of the researcher's knowledge, this is the first attempt to identify frugal ways to improve creativity, especially in SMEs.
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