Reference Services Review

Smith, Debra G.

1992 Reference Services Review

doi: 10.1108/eb049163

Confidentiality in adoption has been the norm in this country since the 1930s. Traditionally, it has been perceived as beneficial to all sides of the adoption triangle the adoptive parents, the adoptee, and the birth parents. Adoption agencies have supported the policy of confidentiality, and as a result the practice of concealment is almost universal in the United States. Alaska, Hawaii, and Kansas are the only states that allow adult adoptees access to their birth and adoption information.

Campbell, Jerry D.

1992 Reference Services Review

doi: 10.1108/eb049164

I'm sorry I looked into the whole thing. I mean reference service in libraries and a new economic model for reference.

Smith, Philip J.; Tiefel, Virginia

1992 Reference Services Review

doi: 10.1108/eb049165

Effective problem solving in a complex society requires educated citizens who possess the ability to identify, acquire, and evaluate available information on a particular topic, question, or problem. With the vast increase in the quantity of information available today, however, many people experience great difficulty with such informationseeking activities. This difficulty is often exacerbated by the need to use cumbersome computer systems to gain access to much of this information.

Kieft, Robert

1992 Reference Services Review

doi: 10.1108/eb049166

The heady system of highpressure Continental air that drifted across the Atlantic and collided with the traditional cyclonic patterns of U.S. literary academe in the mid1960s precipitated a Theory Revolution that has brought a couple of decades of stormy and stimulating weather to the campus. The collision has produced occasionally furious debate and resulted for higher education in the kind of public attention customarily reserved for athletic scandals it has kept tenuring processes in turmoil and publishorperish mills working round the clock.

Arthur, Gwen

1992 Reference Services Review

doi: 10.1108/eb049167

With the rapid growth of the video and VCR market since the 1980s, librarians have increasingly used videos for staff training and development, as well as for instructional purposes. As a medium, video provides a potentially stimulating and accessible alternative to other training approaches. In many training and instructional situations, video can clarify technical procedures, stepbystep, using such functions as slow motion and replay. For training programs emphasizing soft skills development including communication, supervisory, and management skills, video can enhance role playing and behavior modeling. It can also provide opportunities for selfobservation and evaluation through the taping of simulated or actual interactions.

Rader, Hannelore B.

1992 Reference Services Review

doi: 10.1108/eb049168

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the eighteenth to be published in Reference Services Review, includes items in English published in 1991. A few are not annotated because the compiler could not obtain copies of them for this review.

Tipton, Roberta L.

1992 Reference Services Review

doi: 10.1108/eb049169

The international business researcher in the United States faces considerable barriers to obtaining and understanding firmlevel data about foreign companies. Although the Internal Revenue Service, the Bureau of Economic Analysis, the Bureau of the Census, the Securities and Exchange Commission, and other government agencies collect detailed data on foreign companies doing business in the U.S., most of these data are readily obtainable only as aggregate figures. The SEC alone releases companyspecific reports for public companies trading on U.S. stock exchanges. International bodies like the United Nations Centre on Transnational Corporations UNCTC, the Organization for Economic Cooperation and Development OECD, the International Monetary Fund, and the World Bank follow the practice of individual governments in suppressing and protecting any firmlevel data, publishing only aggregate figures where those figures will not reveal the workings of individual firms. Therefore, most of the sources of data on the company level truly available to U.S. researchers are published by private information companies.