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An emphasis on the technical requirements of ISO 9000 by quality managers is a common occurrence in the construction industry. This is particularly so when construction firms first introduce quality management into their organizations. There is now, however, a recognition that to be effective,...
The paper proposes a framework to help quality practitioners involved with the task of quality planning. The proposed framework utilises both external and internal information (such as a market diagnosis and the organization's strategic plans) which are filtered through the methodologies and...
Explains the concept of the supply chain and describes kinds of supply chains that might be appropriate for different industries and products. Describes the changes that have taken place in supply chains recently, principally as a result of opportunities afforded by technology advances and...
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