1 - 8 of 8 articles
Existing literature on team librarianship is surveyed and found tobe sparse, fragmented and limited in scope. The argument that teamlibrarianship offers many benefits to the organisation and to theindividual is examined in the light of a research study. The supposedbenefits of team librarianship...
A survey is presented of the use of unobtrusive testing techniquesto measure reference enquiry answering performance, emphasising researchcarried out in Britain. British studies reveal similar performancefigures to those obtained by American studies the average succes ratehere also being only...
The history and significance of equal opportunities are outlinedand the development of initiatives within the library profession inGreat Britain is examined. Two relevant research projects in ManchesterPolytechnics Department of Library and Information Studies arediscussed and outlined by their...
Developments in education for library and information studies atManchester Polytechnic over the last eleven years are reviewed. Outsideinfluences have included the impact of information technology, a growingawareness of the need to provide wider access to courses and the need toprepare new...
The 150th anniversary of Thomas Hardys birth is briefly noted and anumber of recent publications on the author and his work are noted in thecontext of his corpus of critical material on him.
The field of information management is defined for the nonexpert.The origins of information management are outlined, including the Paperwork Reduction Act. The factors which have contributed to thegrowth of information management as an area of employment and educationare discussed, including the...
This article gives a brief overview of what customer care is andwhy it matters in libraries and information units. There is a discussionof the origins of customer care as well as its importance to serviceorganisations generally. The article looks at the various aspects ofcustomer care including...
The increase in subject access provision on British OPACs over thelast decade is described endusers may carry out subject searches usingsuch facilities as keyword access or Boolean operators the use ofbrowsing is particularly flexible and appeals to endusers. A researchprogramme at Manchester...
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