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The nature, use and limitations of performance indicators areconsidered and their application to library and information servicesreviewed.
The political background in the United Kingdom leading to thedevelopment of performance indicators for public libraries is discussed.Corporate planning and value for money models are examined. A survey isreported of Scottish public library authorities and their use ofperformance indicators in...
An evaluation study is reported of the Leicestershire Libraries andInformation Service Book Bus service to children in the inner areas ofLeicester. A qualitative approach was taken using interviews with the BookBus staff, and with both present and former users. The popularity of theservice was...
The development of performance indicators specifically within andfor polytechnic libraries is reviewed. A framework of library activitiesis derived on which performance measurement might be based and sixindicators are identified. The practical applicability of the frameworkis considered in...
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