Subscribe to thousands of academic journals for just $40/month
Read and share the articles you need for your research, all in one place.

Small, Task-Oriented Groups:Conflict, Conflict Management, Satisfaction, and Decision Quality

Small Group Research , Volume 18 (1): 31 – Feb 1, 1987

Details

Publisher
Sage Publications
Copyright
Copyright © 1987 by SAGE Publications
ISSN
1046-4964
eISSN
1046-4964
D.O.I.
10.1177/104649648701800102
Publisher site
See Article on Publisher Site

Preview Only

Expand Tray Hide Tray

Small, Task-Oriented Groups:Conflict, Conflict Management, Satisfaction, and Decision Quality

Abstract

This study focuses on the relationship among amount of conflict experienced, the style of its management, individual satisfaction, and decision quality of small, task-oriented groups. In all, 129 subjects took part in a task requiring a group product. Data suggested that a curvilinear relationship exists between the number of conflict episodes experienced by group members and the subsequent quality of their decisions. The study also found that integrative conflict-management strategies were associated with higher quality solutions than were distributive strategies. Satisfaction was found to be negatively related to conflict. Interaction between number of conflict episodes and management style was discussed in terms of its implications for increasing decision quality and future research.
Loading next page...

Preview Only. This article cannot be rented because we do not currently have permission from the publisher.

 
/lp/sage/small-task-oriented-groups-conflict-conflict-management-satisfaction-UPtbnGKbVB