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Organizational Citizenship Behavior and Workplace Deviance

Journal of Applied Psychology , Volume 87 (1): 131 – Feb 1, 2002

Details

Publisher
American Psychological Association
Copyright
Copyright © 2002 by American Psychological Association
ISSN
0021-9010
eISSN
1939-1854
D.O.I.
10.1037/0021-9010.87.1.131
Publisher site
See Article on Publisher Site

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Organizational Citizenship Behavior and Workplace Deviance

Abstract

To investigate the role of affect and cognitions in predicting organizational citizenship behavior (OCB) and workplace deviance behavior (WDB), data were collected from 149 registered nurses and their coworkers. Job affect was associated more strongly than were job cognitions with OCB directed at individuals, whereas job cognitions correlated more strongly than did job affect with OCB directed at the organization. With respect to WDB, job cognitions played a more important role in prediction when job affect was represented by 2 general mood variables (positive and negative affect). When discrete emotions were used to represent job affect, however, job affect played as important a role as job cognition variables, strongly suggesting the importance of considering discrete emotions in job affect research.
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