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Case —Keeping Logistics Under Wraps

Case —Keeping Logistics Under Wraps Vol. 11, No. 2, January 2011, pp. 63–67 issn 1532-0545 11 1102 0063 informs ® I N F O R M S Transactions on Education doi 10.1287/ited.1100.0051cs © 2011 INFORMS Case Keeping Logistics Under Wraps Palumbo and Donahue Schools of Business, Duquesne University, Pittsburgh, Pennsylvania 15282, drake987@duq.edu Harold and Inge Marcus Department of Industrial and Manufacturing Engineering, Pennsylvania State University, University Park, Pennsylvania 16802, pmg14@psu.edu H. Milton Stewart School of Industrial and Systems Engineering, Georgia Institute of Technology, Atlanta, Georgia 30332, jswann@isye.gatech.edu Matthew J. Drake Paul M. Griffin Julie L. Swann Key words: distribution network design; integer programming; ethics History: Received: October 2008; accepted: March 2010. Stationery Demand is a national distributor of customized paper goods and office supplies located in Blawnox, Pennsylvania. The company was founded in 1963 by John Karthan, a former Westinghouse engineer who left the nuclear business to satisfy his entrepreneurial fervor. From the company’s earliest days John emphasized personal interaction with his customers, often making evening sales calls himself at the homes of other small business owners. More companies saw the value of placing their logo on stationery and other office supplies, and Stationery Demand’s business grew exponentially in the 1970s and 1980s. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png INFORMS Transactions on Education INFORMS
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