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Training – the key to business success:how to make the effort worthwhile

Training – the key to business success:how to make the effort worthwhile Training is identified as an essential prerequisite for business success. Success requires a new level of mastery of the skills that directly support business objectives. Discusses methods to deliver and develop the skills needed for this success through five core principles of learning. Examines each of the five principles in turn; highlights the business implications of each; and presents an example of how each principle can be put into practice. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Managing Service Quality Emerald Publishing

Training – the key to business success:how to make the effort worthwhile

Managing Service Quality , Volume 5 (2): 4 – Apr 1, 1995

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Publisher
Emerald Publishing
Copyright
Copyright © 1995 MCB UP Ltd. All rights reserved.
ISSN
0960-4529
DOI
10.1108/09604529510796368
Publisher site
See Article on Publisher Site

Abstract

Training is identified as an essential prerequisite for business success. Success requires a new level of mastery of the skills that directly support business objectives. Discusses methods to deliver and develop the skills needed for this success through five core principles of learning. Examines each of the five principles in turn; highlights the business implications of each; and presents an example of how each principle can be put into practice.

Journal

Managing Service QualityEmerald Publishing

Published: Apr 1, 1995

Keywords: Customers; Learning; Skills; Training

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