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Service quality in the banking sector: the impact of technology on service delivery

International Journal of Bank Marketing , Volume 17 (4): 12 – Jul 1, 1999

Details

Publisher
MCB UP Ltd
Copyright
Copyright © 1999 MCB UP Ltd. All rights reserved.
ISSN
0265-2323
D.O.I.
10.1108/02652329910278879
Publisher site
See Article on Publisher Site
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