Access the full text.
Sign up today, get DeepDyve free for 14 days.
J. Hair, W. Black, B. Babin, R. Anderson, R. Tatham
Multivariate Data Analysis
P. Gillett (1976)
In-Home Shoppers. An OverviewJournal of Marketing, 40
S. Arnold
Shopping habits at Kingston department stores: wave III: three years after Wal‐Mart's entry into Canada
Jean Darian, L. Tucci, Alan Wiman (2001)
Perceived salesperson service attributes and retail patronage intentionsInternational Journal of Retail & Distribution Management, 29
M. Crask, F. Reynolds
An in‐depth profile of the department store shopper
M. Sirgy, Dhruv Grewal, Tamara Mangleburg, Jae-ok Park, K. Chon, K. Chon, C. Claiborne, J. Johar, Harold Berkman (1997)
Assessing the predictive validity of two methods of measuring self-image congruenceJournal of the Academy of Marketing Science, 25
Cynthia Jasper, Pi-Nan Lan (1992)
Apparel catalog patronage: Demographic, lifestyle and motivational factorsPsychology & Marketing, 9
Adam Finn, J. Louviere (1990)
Shopping-center patronage models: Fashioning a consideration set segmentation solutionJournal of Business Research, 21
J. Baker, Dhruv Grewal, A. Parasuraman (1994)
The influence of store environment on quality inferences and store imageJournal of the Academy of Marketing Science, 22
R. Walters (1991)
Assessing the Impact of Retail Price Promotions on Product Substitution, Complementary Purchase, and Interstore Sales DisplacementJournal of Marketing, 55
US Census Bureau
US Department of Commerce
M. Lee, K. Atkins, Y.K. Kim, S.H. Park
Competitive analyses between regional malls and big‐box retailers: a correspondence analysis for segmentation and positioning
V. Soriano, B. Nair
So many seniors, so few specialty retailers
L. Turley, R. Milliman (2000)
Atmospheric Effects on Shopping Behavior: A Review of the Experimental EvidenceJournal of Business Research, 49
F. Mulhern (1997)
Retail marketing: From distribution to integrationInternational Journal of Research in Marketing, 14
R. Walters, H. Rinne
An empirical investigation into the impact of price promotions on retail store performance
S. Arnold, D. Tigert
Comparative analysis of determinants of patronage
O. Kharif
Gather ye tech bargains while ye may
David Bell, Teck-Hua Ho, Christopher Tang (1998)
Determining Where to Shop: Fixed and Variable Costs of ShoppingJournal of Marketing Research, 35
Jason Carpenter (2008)
Demographics and patronage motives of supercenter shoppers in the United StatesInternational Journal of Retail & Distribution Management, 36
J. Baker, A. Parasuraman, Dhruv Grewal, Glenn Voss (2002)
The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage IntentionsJournal of Marketing, 66
J. Lindquist
Meaning of image: a survey of empirical and hypothetical evidence
J. Renfrow
Re‐charging consumer electronics
G. Wright
Aging boomers will revamp retail scene
L. Sparks
Customer service in retailing
R. Goldsmith, L. Flynn (2005)
Bricks, clicks, and pix: apparel buyers' use of stores, internet, and catalogs comparedInternational Journal of Retail & Distribution Management, 33
R. Donovan (1994)
Store atmosphere and purchasing behaviorJournal of Retailing, 70
Dhruv Grewal, Michael Levy, A. Mehrotra, Arun Sharma (1999)
Planning Merchandising Decisions to Account for Regional and Product Assortment DifferencesJournal of Retailing, 75
U. Yavas (2003)
A multi‐attribute approach to understanding shopper segmentsInternational Journal of Retail & Distribution Management, 31
S. Burt, M. Gabbott (1995)
The elderly consumer and non‐food purchase behaviourEuropean Journal of Marketing, 29
C. Achen
A Polychotomous Linear Probability Model
Soyeon Shim (1996)
Adolescent consumer decision‐making styles: The consumer socialization perspectivePsychology & Marketing, 13
S. Arnold, S. Ma, D. Tigert (1978)
A Comparative Analysis of Determinant Attributes in Retail Store SelectionACR North American Advances
Laurens Sloot, P. Verhoef (2008)
The Impact of Brand Delisting on Store Switching and Brand Switching IntentionsJournal of Retailing, 84
US Census Data
Census of the United States
Heiner Evanschitzky, G. Iyer, Josefine Hesse, Dieter Ahlert (2004)
E-satisfaction: a re-examinationJournal of Retailing, 80
Purpose – The purpose of this paper is to provide a general understanding of retail format choice among consumer electronics shoppers in the US market. Design/methodology/approach – US consumer electronics shoppers ( n =252) were surveyed via telephone. Linear regression was used to evaluate the data. Findings – Profiles shopper groups who frequent specific retail formats (department stores, specialty stores, discounters, category killers, internet‐only retailers, and catalogs) based on demographic characteristics (gender, age, education, income) and desired retail attributes (price competitiveness, customer service, product selection, presence of new products, hours of operation, ease of access to the retailer, store atmosphere). Research limitations/implications – Although general observations and predictions about the demographic variables and important retail attributes for shopper groups are possible, future studies could expand upon this exploratory work by initiating comparisons of specific retail formats and examining cross‐shopping behavior among consumer electronics shoppers. Practical implications – This paper provides consumer electronics retailers with specific knowledge of the attributes that consumers consider to be important when making format choices and identifies the demographic characteristics of shoppers who frequent each retail format. Originality/value – This exploratory study uses demographics and retail attributes to profile consumer electronics shoppers of each major retail format in the USA. The paper is unique because the investigation of retail format choice among consumer electronics shoppers has been very limited.
International Journal of Retail & Distribution Management – Emerald Publishing
Published: Mar 30, 2010
Keywords: Electrical goods; Shops; Demographics; Consumer behaviour; United States of America
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.