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On consolidation model in e‐bill presentment and payment

On consolidation model in e‐bill presentment and payment Purpose – The purpose of this paper is to develop a multi‐user electronic bill presentment and payment (EBPP) model that would enhance the present billing systems as well as overcome the problems of periodic generation of billing reports and mail volumes. Design/methodology/approach – The paper evaluates three existing models of EBPP: Biller‐direct, consolidation, and invited pull models and identifies their limitations. Then, the thin consolidation model approach is modified by developing an Extensible Hypertext Markup Language based architecture that is capable of consolidating billing reports from a variety of disparate heterogeneous sources. The modified model is implemented using two case studies. Findings – The modified consolidation model of the EBPP enhances quick subsequent notification of bills to the consumer for goods or services previously rendered. In the model, a user could pay for multiple services rendered by companies; this in turn overcomes mail volumes. Originality/value – This paper develops a data integration and unification architecture that will allow billing reports from multiple billers to be integrated into a unified database. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information Management & Computer Security Emerald Publishing

On consolidation model in e‐bill presentment and payment

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References (25)

Publisher
Emerald Publishing
Copyright
Copyright © 2009 Emerald Group Publishing Limited. All rights reserved.
ISSN
0968-5227
DOI
10.1108/09685220910978121
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to develop a multi‐user electronic bill presentment and payment (EBPP) model that would enhance the present billing systems as well as overcome the problems of periodic generation of billing reports and mail volumes. Design/methodology/approach – The paper evaluates three existing models of EBPP: Biller‐direct, consolidation, and invited pull models and identifies their limitations. Then, the thin consolidation model approach is modified by developing an Extensible Hypertext Markup Language based architecture that is capable of consolidating billing reports from a variety of disparate heterogeneous sources. The modified model is implemented using two case studies. Findings – The modified consolidation model of the EBPP enhances quick subsequent notification of bills to the consumer for goods or services previously rendered. In the model, a user could pay for multiple services rendered by companies; this in turn overcomes mail volumes. Originality/value – This paper develops a data integration and unification architecture that will allow billing reports from multiple billers to be integrated into a unified database.

Journal

Information Management & Computer SecurityEmerald Publishing

Published: Jul 17, 2009

Keywords: Extensible Markup Language; Data handling; Electronic commerce; Invoicing; Databases

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