Subscribe to thousands of academic journals for just $40/month
Read and share the articles you need for your research, all in one place.

Measuring internal service quality: comparing the gap‐based and perceptions‐only approaches

Details

Publisher
Emerald Group Publishing Limited
Copyright
Copyright © 2010 Emerald Group Publishing Limited. All rights reserved.
ISSN
0144-3577
D.O.I.
10.1108/01443571011094271
Publisher site
See Article on Publisher Site
Expand Tray Hide Tray
Loading next page...

End of preview. The entire article is 28 pages. Rent for Free

You're using the new DeepDyve HTML5 Viewer. Having issues? Try Classic Viewer
 
/lp/emerald-publishing/measuring-internal-service-quality-comparing-the-gap-based-and-7Az5cKFWVh

Loading...