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Managing end‐user computing

Managing end‐user computing This is an extract from a 1994 report prepared by Nolan, Norton & Co., a subsidiary of KPMG Information Solutions. Presents the results of an end‐user computing research group conducted annually by Nolan, Norton & Co. in Australia. The major findings are that end‐user computing costs more than most organizations recognize and is ineffectively supported and poorly planned for. A solid set of management metrics is now an essential part of any business manager′s tool kit. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information Management & Computer Security Emerald Publishing

Managing end‐user computing

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Publisher
Emerald Publishing
Copyright
Copyright © 1995 MCB UP Ltd. All rights reserved.
ISSN
0968-5227
DOI
10.1108/09685229510092066
Publisher site
See Article on Publisher Site

Abstract

This is an extract from a 1994 report prepared by Nolan, Norton & Co., a subsidiary of KPMG Information Solutions. Presents the results of an end‐user computing research group conducted annually by Nolan, Norton & Co. in Australia. The major findings are that end‐user computing costs more than most organizations recognize and is ineffectively supported and poorly planned for. A solid set of management metrics is now an essential part of any business manager′s tool kit.

Journal

Information Management & Computer Security – Emerald Publishing

Published: Aug 1, 1995

Keywords: Business administration; Costs; End‐user computing; Computer management

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