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Robert Civiak (2002)
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N.F. Piercy, D.W. Cravens
Relationships between sales management control, territory design, sales force performance and …
Many industrial salespeople and sales managers think that to close a sale they need to employ manipulative closing techniques during the closing stage of the sales process. That is a mistake. Successful sellers make prospects aware of their needs in the "needs awareness" stage and create a sense of urgency to satisfy those needs. This paper discusses how corporate policies, goal setting (financial and activity) and employing effective information systems can create or diminish the sense of urgency for industrial salespeople.
Industrial and Commercial Training – Emerald Publishing
Published: Sep 1, 2003
Keywords: Sales strategies; Sales agents
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