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Classification and grading of smaller hotels, guesthouses and bed and breakfast accommodation

Classification and grading of smaller hotels, guesthouses and bed and breakfast accommodation States that the development of classification and grading schemes for hotels and other accommodation in the UK is an important activity which affects customers and practitioners alike. In the light of evidence of a low take‐up of the English Tourist Board (ETB) Crown Classification system, reviews some of the major issues in developing an effective hotel classification system and reports feedback from the perspective of properties of bed and breakfast operations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Contemporary Hospitality Management Emerald Publishing

Classification and grading of smaller hotels, guesthouses and bed and breakfast accommodation

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References (23)

Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
0959-6119
DOI
10.1108/09596119610126130
Publisher site
See Article on Publisher Site

Abstract

States that the development of classification and grading schemes for hotels and other accommodation in the UK is an important activity which affects customers and practitioners alike. In the light of evidence of a low take‐up of the English Tourist Board (ETB) Crown Classification system, reviews some of the major issues in developing an effective hotel classification system and reports feedback from the perspective of properties of bed and breakfast operations.

Journal

International Journal of Contemporary Hospitality ManagementEmerald Publishing

Published: Sep 1, 1996

Keywords: Consumer behaviour; Hotel and catering; Tourism; United Kingdom

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