A study on building of a common
gateway for secure exchange
and transmission of electronic
Ruey-Kei Chiu and Shiao-Ping Yu
Department of Information Management, Fu-Jen Catholic University,
Taipei, Taiwan, Republic of China, and
S.C. Lenny Koh
Management School of University of Shefﬁeld, Shefﬁeld, UK
Purpose – To present a research model attempting to build an innovative common gateway
complaint with Rosettanet Standards for the secure message exchange between electronic businesses
under this age of internet economy. The use of Rosettanet Standards is to achieve the effectiveness and
efﬁciency of message exchange and consequently gain mutual beneﬁts by means of agile response for
Design/methodology/approach – The common service gateway is modeled by taking the
advantages of transmission comply with the standard model speciﬁed by RosettaNet among business
trading partners involved in supply chain system. A prototyping system compliant with the model
presented is built and installed as a gateway interface of digital ﬁrms and seamlessly integrate to the
ﬁrm’s backend information system to conduct the message exchange with its business trading
partners. The prototype is also implemented to prove the feasibility and effectiveness of this proposal
of innovative model.
Findings – Through the practical experiment, the service model provided can really assist the ﬁrms
using this service gateway to conduct its peer trading partners with having same gateway installed
may streamline their ﬂow of business data and create a higher value of supply chain between them in
terms of communication and operation costs.
Research limitations/implications – More experiments and trials of the prototyping system need
to be conducted in different test cases in order to make a concrete conclusion of this paper.
Practical implications – The adoption of international standard model is easier to implement a
supply chain system and the business value is also can be achieved if the electronic data exchange is
carried over the internet.
Originality/value – The system model presented in this paper can be a valuable reference for
further similar development to build an electronic business to achieve the low cost, high efﬁciency,
high security message exchange for digital ﬁrms at this internet era.
Keywords Electronic commerce, Internet, Electronic data interchange, Value chain,
Supply chain management
Paper type Research paper
Voss et al. (1997) collected data from 660 managers and found a positive relationship
between benchmarking and operational performance. According to these authors
benchmarking improves performance by helping a company to identify best practices,
The current issue and full text archive of this journal is available at
Benchmarking: An International
Vol. 14 No. 3, 2007
q Emerald Group Publishing Limited