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Does Greater Specialization Imply Greater Satisfaction? Amateur Genealogists and Resource Use at the State Historical Society of Iowa Libraries

Does Greater Specialization Imply Greater Satisfaction? Amateur Genealogists and Resource Use at... Abstract This study examines amateur genealogists' satisfaction with a variety of available resources, ranging from specialized library services to search engines. Surveys were placed in both State Historical Society of Iowa libraries and sent to reading room librarians to uncover what resources users most value and why. Questions were also posed to uncover unmet information needs and determine user suggestions for improvement across resources. Findings indicate that preferences were not only limited to the institution or website accessed, but the type of information and its format, which may help guide library collection development policies to better address user needs. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Libri - International Journal of Libraries and Information Services de Gruyter

Does Greater Specialization Imply Greater Satisfaction? Amateur Genealogists and Resource Use at the State Historical Society of Iowa Libraries

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References (11)

Publisher
de Gruyter
Copyright
© 2010 by Walter de Gruyter GmbH & Co. KG, Berlin/New York
ISSN
0024-2667
eISSN
1865-8423
DOI
10.1515/libr.2010.003
Publisher site
See Article on Publisher Site

Abstract

Abstract This study examines amateur genealogists' satisfaction with a variety of available resources, ranging from specialized library services to search engines. Surveys were placed in both State Historical Society of Iowa libraries and sent to reading room librarians to uncover what resources users most value and why. Questions were also posed to uncover unmet information needs and determine user suggestions for improvement across resources. Findings indicate that preferences were not only limited to the institution or website accessed, but the type of information and its format, which may help guide library collection development policies to better address user needs.

Journal

Libri - International Journal of Libraries and Information Servicesde Gruyter

Published: Mar 1, 2010

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