SIGCHI bulletin. 16, I(JULY 1984) WHO DICTATES YOURDt'SPLAY TERMINAL DESIGN? Wanda Smith Hewlett-Packard Abstract The intent of this paper is to describe the history and current status of the design "regulations" for computer terminal products in Europe, and recently in' Canada and in the United States. I n c l u d e d is a description of: I) the c o n c e r n s and issues that have evolved into country controls, 2) the informational base around which these controls were developed, 3 ) t h e current controversy over their scientific credibility, 4) the different mechanisms utilized to infl~uence control adherence, and 5) restrictions unique to some countries. Althoug~h the paper will focus on activity in Europe, a brief summary will be given of the activities in Canada and the U.S. Included will be a summary of recent activities of U.S. institutions to create national guidelines and of the International Organization for Standardization. Introduction Until recently, no single entity or group dictated computer terminal design. With the onset and spread of concern for the physical and psychological well-being of the worker in the office environment, design and utilization of terminals is being prescribed
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