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Journals ACM SIGCPR Computer Personnel Volume 9 Issue 2

The subject of user involvement in computer-based information systems (CBIS) development is one that continues to be addressed with concern in both management and information systems literature. The problem of obtaining an effective degree of user-community involvement in the CBIS development process is one that has been recognized in the literature for some time. (7) Current writings on the subject reflect a clear consensus of opinion on the part of writers with academic and practitioner backgrounds that active and knowledgeable user-community involvement is a key determinant in the development of successful information systems in a modern business environment. It is further recognized that an active interest and initiative on the part of business management is a necessary pre-condition to achieving an effective level of user-involvement.

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What management needs to know: a research-based model for management education in information systems

Riehl, Julian W.
ACM SIGCPR Computer Personnel , Volume 9 (2)
Association for Computing Machinery – Nov 1, 1982

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